Vidaway Housing

Opening Doors Closing Gaps

Our Standards

Vidaway Housing is a professional property management company based in London, specialising in Guaranteed Rent Schemes and Local Authority Housing Solutions. We offer landlords a 100% hands-off management service, ensuring zero void periods, no management fees, and full legislative compliance. Whether you are a private landlord seeking financial security or a Local Authority looking for a reliable housing partner, Vidaway Housing delivers excellence in property maintenance and asset preservation. Serving Croydon, Lambeth, and Greater London.

  • All homes are inspected to meet Setting the Standard (StS) requirements.

  • Fire Safety: Grade D1 interlinked smoke and heat detection systems as standard.

  • Health & Safety: Professional damp and mould prevention protocols in place for every placement.

  • Furniture: Properties can be provided fully furnished (including cots for infants) within 48 hours of instruction.

  • We believe every family deserves a home that inspires dignity. We go beyond the 'Decent Homes Standard' to deliver excellence:"

  • The 'Move-In' Standard: Every property is professionally deep-cleaned and freshly painted in neutral tones before a family moves in. We want them to feel like it’s a fresh start, not a 'temporary' fix.

  • Energy Efficiency Focus: In 2026, fuel poverty is a crisis. We upgrade lighting to LED and ensure boilers are serviced for maximum efficiency to keep resident utility bills at the absolute minimum.

Compliance & Accreditation

We don't just manage properties; we manage peace of mind. While the law allows 24 hours for emergency repairs, our internal target is Instant Action."The Rapid Response: We have a pre-vetted team of 'First Responders' (Plumbers, Electricians, Gas Engineers) who are dispatched the moment a hazard is triaged.Proactive Prevention: We don't wait for things to break. We conduct Monthly Welfare & Asset Checks to catch small issues (leaks, cracks, damp) before they become hazards.Digital Transparency: Every repair is logged with 'Before and After' photos and shared instantly with the Council procurement team, providing a 100% audit trail.

  • Data Protection: Registered with the ICO: Information Commissioner's Office, ICO:00013676594

  • Redress: Member of the Property Redress Scheme (PRS), PRS number: PRS057892.

  • Insurance: £5m Public Liability & Professional Indemnity Insurance.

  • Financials: Verified BACS-ready

What We Offer the Ladloards

Guaranteed rent
0% commission
No management fee
Top rent paid
Rent on time, every time!

What is The Process:

Free Property Assessment
Agreement Signed
Rent Guaranteed
We Manage Everything

Immediate Response

Resident Empowerment: We provide every household with a 'Home Manual' that explains how to prevent damp, use the heating efficiently, and contact us 24/7. We don't just house people; we support them.

  • Instant Triage: All emergency reports are triaged by a Director-level manager the moment they are received.

  • Immediate Deployment: We do not wait for the 24-hour 'grace period.' Our vetted contractors are dispatched immediately to make the property safe and protect the resident.

  • Total Asset Protection: By acting instantly, we prevent minor leaks or electrical faults from becoming major structural issues, preserving the landlord's asset and the Council's reputation.

We guarantee that every property managed by Vidaway meets or exceeds the requirements of the Social Housing (Regulation) Act 2026. We are not just housing residents; we are protecting the borough's most vulnerable and the landlord's most valuable assets. Excellence is our only baseline.

What is a Guaranteed Rent

A guaranteed rent scheme is an arrangement where a property management company leases your property directly and pays you a fixed monthly rent, regardless of whether the property is occupied. Unlike traditional letting where income depends on tenants paying on time and continuous occupancy, guaranteed rent eliminates void periods, arrears risk, and management hassle — giving landlords predictable, worry-free income.

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Your Asset, Our Priority. Excellence as Our Baseline

Copyright © 2026 Vidaway Housing Ltd. All rights reserved.Company Registration Number: 13022699Registered Office: 167-169 Great Portland Street, 5th Floor, London, W1W 5PF